Prats
Prats brings cleaning and facilities operations into one connected platform, making it easier to manage staff, sites, work orders, reports, and payments across Australia and New Zealand.
Overview
Prats brings cleaning and maintenance operations together in one connected platform. Designed for businesses across Australia and New Zealand, it automates everyday processes, improves coordination between teams, and provides greater visibility into ongoing services and operations.
The Challenge
Manual Data Entry
Manual processes resulted in poorly organized data, duplicate records, and missing information, making day-to-day operations harder to manage.
Centralized Process & Workflow Management
The lack of a centralized workflow made it difficult to generate on-site work reports and efficiently manage cleaner staff payroll.
Limited Visibility
Managers lacked a centralized view of ongoing work, making it difficult to track service activities and team performance.
The Solution
Secure Cloud Platform
We built a highly secure, cloud-based centralized platform that enables users to track complex day-to-day operations while protecting client and staff information through multi-level authentication and authorization.
The Results & Impact
Replacement of Manual Processes
Replaced time-consuming manual processes with automated digital workflows, reducing repetitive administrative tasks and improving the accuracy, consistency, and efficiency of day-to-day operations.
Centralised Cloud-Based System
A centralized cloud-based platform brought operational data and processes together in one place, providing teams with secure, real-time access and greater visibility across the business.
Improved Efficiency
Automated workflows and centralized operations reduced manual effort, streamlined day-to-day tasks, and enabled teams to complete processes faster and more efficiently.
Faster Business Process Cycle
By connecting key business functions and automating repetitive processes, Prats reduced manual delays and accelerated the flow of information, work reports, approvals, and payroll processing across the organization.
The Technology Behind the Experience
Ruby on Rails
AJAX
HTML
CSS
JavaScript